Assistant Manager- Customer Service

From 3 to 6 year(s) of experience
₹ 2,75,000 - 5,00,000 P.A.

Job Description

JOB TITLE


Assistant Manager- Customer Service


DUTIES & RESPONSIBILTITES

• Good hands-on experience on Tally ERP, G-Suite and Advance Excel formulas like

VLOOKUP, HLOOKUP, PIVOT, IF, COUNTIF, SUMIF, DUPLICATE CHECK,

CONDITIONAL FORMATTING, CONCATENATE etc.

• Prior experience in B2B marketing or Industrial marketing and admin roles in similar

domains shall be bonus. Similarly experience in marketing industrial chemicals or

industrial goods shall be an advantage.

• The candidate should have an edge in understanding systems, CRM Software and Tally ERP.

• Strong interpersonal skills, ability to communicate and manage well at all levels of the

organization.

• This role will own every aspect of administrative tasks related to office management,

purchase coordination, sales coordination, communication with the customers and

vendors, and any other tasks that management may assign time to time.

• Facilitate timely placement of purchase/ sales orders and ensure timely closure of all

the transactions.

• Manage day to day operations and daily activities of admin, sales and purchase

independently and with less guidance

• Produce regular reports on purchase/ sales commitments and manage inventory

requirements.

• Co-ordinate with various departments like finance, sales, warehouse and logistics.

• To handle additional duties and responsibilities from time to time

• Work on continuous improvement of back-office operations in line with changing

organizational needs.


DESIRED CANDIDATE PROFILE

• Candidates should have good knowledge and work experience in Tally ERP9,

Advance Excel & Google Suite.

• Desire to help the company in any way that is required and willing to take greater

responsibilities with time.

• Fast learner, Self-Motivated with high problem-solving ability.

• Candidate should have leadership skills.

• Excellent Written & Verbal Communication skills.


Education

UG:Any Graduate

PG:Any Postgraduate

Company Profile

Bansal Trading

A Professionally managed, 75 Years old company having more than 100 employees, Reputed Distributors for Chemicals for Paints and Coatings, Personal Care & Home Care, plastics, metal pretreatment, construction and other allied industries. We are leading Distributors and Marketing Agents for Chemicals and raw materials for a variety of industries. We market more than 650 different products, have company-owned warehousing space of more than 200000 Square Feet and more than 1500 active customers catered through our innovative software, a must for a diversified marketing company like ours.

Company Info
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Contact Company:Bansal Trading

Address:603, 604, 605,NDM 1, NETAJI SUBHASH PLACE, PITAMPURA, NEW DELHI, Delhi, India

Salary:

2,75,000 - 5,00,000 P.A.

Industry:

Chemicals

Role Category:

Customer Success, Service & Operations - Other

Role:

Customer Service

Employment Type:

Full Time, Permanent